Effective Root Cause Analysis (RCA)

Service Description

Course overview: This course will provide participants with the knowledge and skills required for an effective problem solving process by ascertaining and analyzing the causes of problems to determine what can be done to solve and prevent them. The course covers the application of root cause analysis methodology for systemic problem identification, data and process analysis, followed by root cause analysis verification and the recommendation of corrective and prevention actions with its integration to the overall business process of the organization. It consists of lessons, and discussion and is demonstrated with case studies application. Who should attend: Management, Engineers, Technicians, Process Owners, Development and Operations supervisors and personnel, and anyone who wants to improve their ability to solve problem and drive performance improvement thought systemic preventive measures. Certification: Upon completion of the course, you will receive a certificate of attendance. Learning objectives: • Enhance problem solving effectiveness by providing a model for more deeply analysing problem situations. • Promote the ability to provide problem-solving support in a situation whereby one is not an expert in the process or technology involved. • Expand the range of tools available for analysis of problem situations. Topics covered: -Team formation, skillsets and conducting effective RCA meeting - Establishing the process affected with boundaries and interfaces with others - Root cause analysis tools and techniques - Data collection and analytic - Human factors analysis - Identifying and selecting solutions - Standardization and follow-up for sustaining performance - Establishing the right organizational culture

Contact Details

• 91 Bencoolen Street #06-09 Sunshine Plaza Singapore 189652

  info@mcfsystem.com